Frequently Asked Questions
Welcome to Ray Chevrolet's Frequently Asked Questions page. We've gathered answers to some of the most common inquiries we receive to help you find the information you need quickly and easily. Our goal is to make your experience with us as smooth as possible, whether you're buying a new car, scheduling service, or exploring financing. If you have any other questions, please don't hesitate to contact us directly.
Our sales department is open Monday through Friday from 9:00 AM to 9:00 PM, and Saturday from 9:00 AM to 7:00 PM. We are closed on Sundays.
Our dealership is conveniently located at 39 N. Rte. 12, Fox Lake, IL 60020. We proudly serve customers from Fox Lake, Grayslake, Crystal Lake, Gurnee, and the surrounding communities.
Yes, we are proud to serve customers from all over Northern Illinois and Southern Wisconsin, including McHenry, Round Lake, and Wauconda.
We offer a wide selection of new Chevrolet vehicles, including trucks, SUVs, cars, and electric vehicles (EVs). We also have an extensive inventory of high-quality used and Certified Pre-Owned vehicles from various manufacturers.
Yes, we carry a great lineup of Chevy EVs, including the Silverado EV, Blazer EV, and Equinox EV. We are your local dealership for affordable and reliable electric vehicles.
You can browse our complete new, used, and Certified Pre-Owned inventory on our website. Our online listings are updated regularly with the latest vehicles available on our lot.
Our GM-certified service center offers a full range of maintenance and repair services, including oil changes, tire rotations, brake replacements, battery installation, and complex engine diagnostics. We use genuine GM auto parts to ensure the highest quality for your vehicle.
Yes, we offer a convenient Mobile Service Program that brings our certified technicians directly to your home or workplace for a variety of services, including oil changes, tire services, and diagnostics.
Absolutely. You can use our online scheduling tool to book your next service appointment at a time that works for you.
Yes, we provide a variety of service and parts coupons to help make vehicle maintenance more affordable. Please check our website for the latest offers.
Our finance experts work with a variety of lenders to offer tailored financing solutions to fit your needs and budget. We can assist first-time buyers and those with varying credit situations.
Yes, you can fill out our secure online financing application to get pre-approved before you visit. This can help streamline your vehicle shopping experience.
Yes, we accept trade-ins. You can use our online tool to get an estimated value for your trade-in, which you can then apply toward the purchase of your next vehicle.